TWT is a convenient and free terminal for call centers, online travel agencies, air ticket offices, travel and MICE agents working with airlines operating PSS. The solution has a wide range of functions which reflect the current needs of agencies for building effective interaction with airlines. The dual-mode interface will allow both a beginner and an experienced specialist in operating GDS systems to get started equally quickly
- Browser access without applications. Wherever there is internet
- Intuitive graphical interface for beginners and graphical mode for pros: get started without much training
- Test environment for self-study
- Up-to-date system manual, available on-line in the terminal
Equally convenient for both beginners and professional terminal operators, TWT offers extensive functionality to maximize profits
- Reservation of seats from the best price screen, availability or long format
- Indication of contacts, general or individual
- Automatic and manual billing
- Registration of tickets with different forms of payment
- Additional sale of tickets for children without a seat (INF)
- Sending itinerary receipts to the passenger's mail
- Splitting
- Voiding
- Booking additional services with choosing from the catalog
- Reservation of paid seats on the flight from an interactive seat map with the price given
- Registration of EMD-A with different forms of payment
- Booking special services: EXST, CBBG, UNMR, WEAP, PETC, etc.
- Registration of EMD-S
- Automated calculation of refunds and exchanges
- Personal, voluntary and forced exchange with automatic and manual calculation
- Revalidation
- Refund cancelation
- PNR history, history of ticket coupons and EMD statuses
- Drawing a personal report of the agent after PPR
- Lists of passengers and PNR lists, uploading the list of passengers and PNR to Excel file
- Searching passengers, PNR, tickets and EMD by number, passenger full name, phone number or e-mail
- Work with lineups
- Expanded possibilities of on-line receipt of data on tickets, EMD and PNR using archive application
- Reservation of a group order from the best price screen, availability screen and "long" format
- Uploading a list of group passengers from an Excel template
- Automatic and manual tariffication
- Issuance of air tickets with different forms of payment
- Reservation and registration of additional services
- Sending route receipts and EMD to the passenger's mail
- Airline information pages
- Catalog of airline services
- Encoding and decoding, exchange rates, passenger categories
- Flight schedule
- Information about fares, rules for the application of fares
- Seat availability screen
- Finding the best price
- Weekly price calendar with a matrix of the best prices
Thanks to the intuitively simple graphical interface, both an experienced specialist and an agent with minimal knowledge and training can quickly get started with the TWT terminal. We have developed a wide range of support tools for you:
- Up-to-date user manual in online access via the link in the agent's terminal
- 24/7 hotline by email and phone
- User training: online webinars, trainings at the Training Center, offline seminars at your office
